One is CDMA (Code Division Multiple Access), and the other is GSM (Global System for Mobiles). thats why ,in 2G you Can use only one signals at a time. Choose LTE / 3G / 2G. Easy sign-in, Samsung Pay, notifications, and more! Most operating systems, including iOS and Android, allow you to restrict … 5. It’s super easy to enable, too. Depending on which one you have, it can affect when you can use data. Galaxy phone or tablet's GPS signal is lost. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Want to get hands-on with latest Galaxy device? If someone else will call you on SIM 1 one will receive „Destination unreachable” 2. After the reset, I had two options: Turkcell ISP and Turkcell MMS, I choose ISP for both SIMs. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Once they’re both active, you can switch between the calls or merge them. This opens the Contacts app, revealing all the contact information you have. VCC allows a call initiated on WiFi to hand off to LTE and back to WiFi, while also permitting the user to access some data functionality. By ticking this box, I accept Samsung Service Updates, including : Samsung phone is unable to use data during calls, * Standard text message and data rates may apply. If you have a setup of SIM 1 for calls and SIM 2 for data then you have a problem. Unfortunately a limitation in 3g is that data cannot be used whilst a voice call is happening. 4. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are al. Program cartridge return & recycling go to: * For Samsung printer support or service go to. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Only scumbags hide their call and message history, right? 1. Note: This software will delete all of the Android data from your Samsung Galaxy, so you had batter backup your Samsung phone at first. Things You Can’t Do While on a Call My internet data wont work while on phone calls A70 JUMP TO SOLUTION ‎09-07-2019 12:50 AM - last edited on ‎02-20-2020 09:38 AM by SamsungJace. When the call is in full-screen mode, there are a number of icons you can tap. Please share your ZIP Code to find a nearby Best Buy location. Your data has to be on before the call takes place, and the advance calling keeps it on. Test by placing a phone call as with these 2 settings the issue should be resolved. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. By continuing to browse or use this site, you are agreeing to our use of cookies. While it may seem like a tactic for the unfaithful, it's still a good thing to do for certain contacts on your phone that you don't want to block outright. You will see a Popup, tap on OK to Restrict Background Data for all apps on your Android Phone. Enable VOLTE call under mobile network.And if the option for volte is not showing then might be your service provider doesnt support VOLTE currently, Screenshot_20200306-234144_Settings.jpg ‏262 KB, Screenshot_20200306-234203_Settings.jpg ‏312 KB, Screenshot_20200306-234231_Call%20settings.jpg ‏237 KB, Screenshot_20200307-011202_Call%20settings.jpg ‏172 KB, Samsung S10+ Incorrect Flash software update issue. 5 Tap the switch next to mobile data. Starting with iOS 11, iPhone 6 and newer devices are now enabled with Voice Call Continuity (VCC). Apparently you can't turn on or off the data while you're on a call. From the Menu that appears, tap on Restrict Background Data. The first—and best—thing to do is set a data usage limit on your Android . Browse answers, ask questions and get solutions from other Samsung customers. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. Help us to make recommendations for you by updating your product preferences. 4 Tap Data usage. Reset Bixby on your Samsung phone or tablet Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." Restart the device and test it out. You can't turn it off. Sorry, there is insufficient stock for your cart. To enable … Makes calls with apps WhatsApp, Viber and Skype let you make phone calls using wi-fi or a data connection rather than using your minutes. 6. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. If, instead of contact, your friend Jim insists that there is no indication that Humpty Dumpty was an egg. live support 24/7*. Putting someone on hold. by midtown2 XDA Developers was founded by developers, for developers. Open your Phone app, then tap on your menu button and tap Call Settings. The latter feature is limited to some phones only. Turn on VoLTE Calls on both SIM 1 and 2 . Call someone else: This is the same as the “Add Call” button on the call screen. I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? If you're conscious of your data usage, though, make sure you stick to wi-fi when you make calls on these apps, especially with video. Please be aware that this can increase security risks. 7. Above, steps will make sure your phone is well within the temperature line. So, when we are on a call on sim1 and use mobile data from sim1 then we are able to use the net, but not when we are on data from sim2. 5. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Go to Settings > My device > Smart screen and turn on Smart Stay. Here’s how: Open Settings; Tap Display. Wrong. Hie all, how do I make calls whilst being able to use the data on the phone, cause am calling my gp, this morning and as usual, it's a longwait , so wante… News Forums However, while waiting for the update, you can limit your screen’s refresh rate to 60Hz as a temporary fix. Come meet a Samsung representative for your S10 purchase. Data saver prevents some apps from sending or receiving data in the background. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. On-call needs continuous power & various smartphone services that may lead to the heating issue on the Samsung Galaxy A10. Other times, it could be because your Location is disabled or because you are not using the best Location method. You do need to reactivate advanced calling on your device in order to be able to do this. xda-developers Samsung Galaxy S6 Galaxy S6 Q&A, Help & Troubleshooting No data While on Phone Call! By default, your Galaxy phone or tablet is set to prohibit apps from being installed from sources other than the Play Store and Galaxy Store. Keep us updated. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. how to keep data on during call s10. App is crashing or not working on Samsung phone or tablet, If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Fast, easy checkout with Shop Samsung App. With VCC, a call will never start on LTE so data will be unavailable when a call starts in an LTE area. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Android turns off the hotspot because data isn't available during the call, so unfortunately there is no fix available until networks start to implement voice over LTE. Restart the phone. If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. or text SMSCARE to 62913 Launch the program on PC and choose the "Repair" option. Hey! 5. Mobile Networks -> Access Point Names. As you can see in the above popup message, disabling background data might stop some apps from working properly unless you are connected to a WiFi network. Scroll down to Display . Open the Settings app on your device. Voilà! Keep in mind that the display is one of the biggest battery hogs on your phone, and a longer screen timeout setting can, and likely will, lead to faster battery drain. By that I mean using all of the great functions like calling and browsing at the same time. If you are connected and still experiencing issues, you will need to reset Bixby. Please help us improve by selecting a reason below. Some older devices such as the Galaxy S3, featured two radios. Galaxy phone or tablet won't install apps from unknown sources. The icon may change its look, for example, from a pause symbol to a play symbol. However, you can change this setting if desired. Make sure there is a check next to this category. It’s easy to place a call on hold using your Android phone — as long as your cellular provider hasn’t disabled that feature. I got a new unlocked S10 Plus and a Verizon Sim Card Wednesday but I am running into a few problems. Finally, make sure to turn off Mobile data, GPS while on call. You can also make conference calls on your iPhone. and trade-in questions answered, Text SMSCARE to 62913 to receive Next, tap Data saver again, and then tap the switch. Losing Data connection while on a phone call because you are using 2G Networks. If you get ready to fix your Samsung black screen, go on. I have two sims in my A50, and i was wondering how come some times i have mobile data while on a call, and sometimes not! Radio Hardware for 3G is different. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Step 1. To “unhold” the call, touch the Hold icon again. While things have improved for some users with every update, it hasn’t completely gone away yet. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? You can even do video calls. Turn on Data Roaming. Message and data rates may apply. * For Samsung Supplies information go to: * For S.T.A.R. Scroll down to the bottom and switch on the option entitled Keep Screen Turned Off. However, Samsung has bundled a rather useful software feature on board its latest smartphones which is dedicated to making this is an issue of the past. 3. The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. Galaxy phone or tablet displays volume limit reached message, The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. Android users have a couple extra options, and won't have to do as much fine-tuning to keep pesky apps in check. So rest assured, you're not wasting any precious data. The Samsung Galaxy S20 series of phones come with impressive 120Hz displays.Something to keep in mind is that not every app supports that high refresh rate though. Copyright© 1995-2020 SAMSUNG All Rights Reserved. To be able to make phone calls through these apps means that you need to have an internet connection but this problem won’t occur when you’re on mobile data. On models with Dual SIM, note the following:. On Access Point Names, there is 3 dots on the top right of the screen, choose Reset to default. You can even do video calls. All handset Hardware Radio use 2G network for voice call and For data usage (GPRS/EDGE). Please take our brief survey. See our privacy policy here. Simply touch the Hold icon. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet. There are two main types of networks your phone carrier might use. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. When you place a new call, it puts the previous one on hold. Free standard shipping, exclusive offers and financing options. From Settings, search for and select Data saver. Join the Community / Sign in Blocking someone on your phone seems cruel, because you never know if someone might genuinely need your help one day—even if they do happen to be your crazy ex-lover. , our Samsung representative will be in touch with you. 3 Tap Connections. This site uses cookies to enhance your web site experience. , our Samsung representative, wants to know about you so they can assist you better. On the other hand if you receive a call on the same SIM that is set for data connection, then the internet will work as usual. One that was dedicated for LTE / GSM functions, while another ran for CDMA Voice and data. When you need to access information stored in your Contacts database, you simply swipe the screen to the left and tap the Contacts icon. You will need to go to: Settings> Cellular>Enable LTE>Voice and Data. Step 2. Please contact us via Live Chat for a faster response. If you are connected and still experiencing issues, you will need to reset Bixby. Not sure if this is an Android thing, a Verizon thing, or a Galaxy thing, but starting today I can no longer use anything internet related while in a call. Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." in 3G,voice call and data network work together. Restrict Background Data. 2. While the Power key lets you end the call, the volume up key can be used to answer calls. Wi-Fi Calling must be turned on for a line to enable that line to receive calls while the other line is in use for a call. If you receive a call on one line while the other is in use for a call, and no Wi-Fi connection is available, iPhone uses the cellular data of the line that’s in use for the call to receive the other line’s call. To disable Data saver, tap the switch again. No mobile data while on a call Verizon regular S7 user here. AND! Uncheck Turn off screen during calls. selection. Samsung screen goes black during phonecalls. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds The data connection will be unavailable. Samsung has included call stability improvements with the last couple of updates. Also, Unlock Bootloader on Samsung Galaxy A10.